Third Party Reviews Reviews For Sport Clips Haircuts of Missoula

Horrible service. I checked in at a 47 minute wait, in that time of waiting they called out a name of a person that had failed to be there when they needed to be. My wait went down i was the next one to be taken. Then they call the name of the late person and he gets put in front of me and my wait then goes to an additional 38 minutes or more, I spoke with a manager who was unhelpful, and she told me that if someone was on the list before me they took them, even if they weren't on time for when they needed to be there. I will not return. It was a sad display of service. I waited and was there on time. And got nothing.

***THE WAIT IS ABSOLUTELY RIDICULOUSLY LONG*** With how expensive haircuts are you think this company would hire a couple more emoloyees during the weekdays. Employees were super nice, but that does not make up for the time spent sitting for time I'll never get back. Time spent waiting from (5:15-6:22)haircut time (6:22-6-49).

Never have we waited so long. The wait said 45 minutes but it ended up being over an hour. It doesn't help when one of the stylists stands there and chats and chats, then hugs her clients good bye while there almost every chair was full of clients waiting. I then had a $3 off coupon. It took off $2. When I questioned it she said "oh" and pushed some more buttons and said "there" I said it still says $2 off she said "no it doesn't, it took off $3" If the service is $19 and I paid $17 what do you think? I was really bummed about the whole visit. Always have had better service. Very frustrating. Especially the coupon issue. There was a family of 3 behind us waiting to pay with tons waiting so we just paid and walked out. I told my son he might need to figure something else out for next hair cut.